Overall, I had a good experience with the Sales & Leasing Consultant, Sean! He understood my main reasons for wanting to get into a new SUV and took the time to explain the differences on the trims on both the Tiguan and Taos. I had already checked lots of reviews and done my homework, but it was great that he was able to answer all of the questions I had. My schedule was a bit tight with my toddler, which he was able to work around it. Given the tight schedule, the car I wanted to see was sold by the time I got there, but Sean was able to hold a similar vehicle for me to check out, which I appreciated! The test drive was great, and he was able to walk me through all of the new features on the car. On delivery, the car was cleaned up well for that nice shine and was ready to come to its new home. As a bonus, they also gave a nice plushie for my toddler :)
Thanks for a great experience, for the high level of care and customer service provided, Sean and team!
★★★★★
**Exceptional Sales Experience with Moustafa at Guelph VW**
My wife, Arlene, and I recently purchased a new Volkswagen ID. Buzz 4Motion from Guelph VW, and we couldn't be happier with our experience, especially with our salesperson, Moustafa. From start to finish, Moustafa was professional, courteous, thoughtful, and incredibly thorough. He patiently answered all our questions, ensuring we were fully informed at every stage of the buying process – before, during, and even after the sale.
What truly impressed us was his dedication to providing a seamless and stress-free experience. He took the time to understand our needs and preferences, guiding us through the various options and features of the vehicle. His expertise was evident, and he made the entire process enjoyable and transparent.
We felt completely comfortable and confident in his guidance throughout the sales and administrative procedures. Moustafa's commitment to excellent customer service is exceptional, and we highly recommend him to anyone looking for a positive and hassle-free car buying experience at Guelph VW.
Thank you, sir, for making our purchase so memorable!
I recently purchased my new car in Guelph Volkswagen. Moustafa was incredibly competent and attentive throughout the entire process. He understood our needs and not only met but exceeded our expectations. His professionalism and knowledge made the entire purchasing experience smooth and enjoyable. I highly recommend Moustafa and Guelph Volkswagen for anyone looking for a stress-free buying experience.
Just bought my 2025 VW Taos from Guelph Volkswagen and had an amazing experience. Mike was fantastic, knowledgeable, honest, and made the whole process smooth and stress-free. Loving the Taos so far—comfortable, stylish, and packed with great features. Highly recommend both the car and the dealership!
A special shoutout to Mike!!!
Thank-you
Super Friendly
Frank
Super friendly and knowledgeable staff in the service department.